Refund policy
Return & Refund Policy
Last updated: October 10, 2026
15-Day Return Policy
We offer a 15-day return policy, meaning you have 15 calendar days from the date you receive your order to request a return.
We want you to be satisfied with your purchase. If your order does not meet your expectations, you may request a return under the conditions outlined below.
This policy does not limit or exclude any mandatory consumer rights or legal guarantees that apply in your country or region.
Return Eligibility
To qualify for a voluntary return due to a change of mind:
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You must contact us within 15 calendar days of receiving your order.
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The item must be unused, undamaged, and in its original condition.
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The item must include its original packaging, accessories, and any included components.
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You must provide your order number or other proof of purchase.
Customers may inspect their products to the extent permitted by applicable consumer law. Statutory cancellation rights remain unaffected by the conditions above.
How to Request a Return
To initiate a return, contact our customer support team at apbeto21@gmail.com.
Please include:
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Your order number.
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The email address associated with your purchase.
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The item you wish to return.
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A brief description of your request.
Once your request has been reviewed, we will provide return instructions and the appropriate return shipping address.
**Please do not send items to the address