Shipping Policy

Last Updated: October 10, 2026

1. Order Processing

We aim to process all orders within 4 business days after payment confirmation.

During this period, your order is verified, prepared, packaged, and handed over to our shipping partners.

Business days exclude weekends and public holidays.

Orders placed during weekends or holidays will begin processing on the next business day.

If we are unable to dispatch your order within the stated processing period, we will notify you and provide an updated shipping estimate or any cancellation and refund options required by applicable law.

2. Shipping & Delivery Times

We offer international shipping to supported destinations worldwide.

Our standard estimated delivery schedule is:

• Order Processing: Up to 4 business days.

• Shipping Transit: Approximately 8 business days after dispatch.

• Total Estimated Delivery: Approximately 12 business days from order confirmation.

These are estimated delivery times based on our normal fulfillment process, not guaranteed delivery dates.

Actual delivery times may vary depending on your location, carrier availability, customs clearance, and other logistical circumstances.

Any destination-specific delivery estimate provided at checkout or in your order confirmation will take precedence over our general estimate.

3. International Shipping

We ship to supported countries and territories worldwide.

Shipping availability is determined by the destination entered at checkout.

Some destinations may be unavailable due to carrier restrictions, import regulations, or logistical limitations.

Customers will be informed before completing checkout if their destination is not supported.

International orders may be shipped through fulfillment partners and logistics facilities located outside the customer's country.

4. Shipping Costs

Shipping fees, if applicable, are calculated and displayed at checkout before payment.

The shipping cost may vary depending on your delivery destination, the items ordered, and the available shipping method.

All shipping charges will be disclosed before the order is confirmed.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information when tracking is available for the selected shipping service.

Tracking updates may take some time to appear after the package has been handed over to the carrier.

If you experience issues tracking your order, please contact us at apbeto21@gmail.com.

6. Customs, Duties & Import Taxes

International shipments may be subject to customs inspections, import duties, local taxes, and additional clearance fees.

Where applicable, these charges will be disclosed or calculated at checkout when required by law and technically available.

Unless expressly stated at checkout that duties and import taxes are prepaid, customers may be required to pay applicable import charges upon delivery, subject to the laws of their destination country.

We recommend reviewing your country's import requirements before placing an order.

We comply with applicable legal obligations concerning tax collection, import disclosures, and customs documentation.

7. Shipping Delays

We work with shipping providers to deliver orders within the estimated timeframe.

Occasionally, deliveries may be delayed due to:

• Customs inspections or clearance procedures.

• Weather conditions or natural disasters.

• Carrier disruptions or transportation issues.

• Public holidays or periods of unusually high shipping demand.

• Incorrect or incomplete delivery information.

• Circumstances outside our reasonable control.

If we become aware of a significant delay, we will make reasonable efforts to inform affected customers and provide updated delivery information.

Where required by law, customers will be offered the opportunity to accept a revised shipping date or cancel their order and receive a refund.

Nothing in this policy limits any statutory rights relating to late or failed delivery.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details during checkout.

If you notice an error in your shipping address, contact us immediately at apbeto21@gmail.com.

We will attempt to update your address before dispatch. However, changes cannot always be guaranteed once an order has entered fulfillment or shipping.

Additional shipping costs resulting from incorrect address information may apply where legally permitted and properly disclosed.

9. Lost, Missing, or Undelivered Packages

If your order has not arrived within the expected delivery period, please contact our support team.

We will investigate the shipment with the appropriate carrier or fulfillment partner.

If an order is confirmed lost, or we fail to deliver it as required by applicable law, we will provide an appropriate remedy, including a replacement or refund where required.

We remain responsible for fulfilling our delivery obligations under applicable consumer protection laws.

10. Damaged Packages

If your order arrives damaged, please contact us as soon as reasonably possible at apbeto21@gmail.com.

Include your order number and, if available, photographs of the damaged packaging or product.

We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection laws.

11. Multiple Shipments

If your order contains multiple items, they may be shipped separately due to differences in inventory locations or fulfillment arrangements.

You may receive more than one package and separate tracking information.

Where applicable, shipping charges for multiple shipments will be disclosed before purchase.

12. Order Cancellations

If you wish to cancel or modify an order, please contact us as soon as possible.

Orders that have already been dispatched may not be eligible for immediate cancellation through our fulfillment system.

However, this does not affect statutory cancellation, withdrawal, or refund rights available under applicable consumer laws.

For further information, please review our Return & Refund Policy.

13. Consumer Rights

This Shipping Policy does not exclude, restrict, or replace any mandatory consumer protection rights under applicable laws.

Where local law provides additional protections regarding delivery deadlines, shipping costs, cancellation, risk of loss, or refunds, those legal requirements will apply.

14. Contact Information

If you have questions regarding shipping, tracking, or delivery, please contact us:

Customer Support: apbeto21@gmail.com

Please include your order number so we can assist you with your request.